Questions · Intruder detection
What is a registered security company and why does it matter?
It is a company authorised and entered in the register of the Ministry of the Interior or of its autonomous community to provide certain private security services. To install and maintain systems connected to an alarm receiving centre you have to be one, and to do it on obligated premises, you also have to be one.
Why it matters: if your system is connected and whoever maintains it is not registered, that maintenance does not count for the purposes of the regulation. It is one of the first things looked at when there is a claim and somebody goes through the paperwork, and it is a far worse conversation to have on that day than beforehand.
You check it by asking for the registration number of whoever is going to install it and verifying it. It is public information, it costs nothing to look up and it is a perfectly normal question to ask in a first meeting.
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A written answer is enough to decide whether it interests you. To know whether it works at your site you have to see it on a real scene, with the image as it is and, on top of it, what the system understands from it. That is on the IRIS Neural website, which is the group's product.