WestPoint
Put them up. And keep them up.
Installation and maintenance of the physical system. A dirty camera, a moved one or a switched-off one does not throw an error: it simply stops seeing, and nobody finds out until it is needed.
Installations and maintenance
High standards and innovation in complete security services
Quality installations, a service you can rely on
At Westpoint we focus on providing professional services of the highest quality, going beyond merely supplying security products. With a solid team of highly trained engineers and technicians, we make sure we understand each client's requirements thoroughly, and then design and put in place tailored solutions that are efficient and scalable. The careful process of installation and commissioning is completed with plans for ongoing support and maintenance, building long-term relationships of trust. This dedication to professional service makes us ideal partners for global and local organisations looking to take their electronic security capabilities to the highest standard.
We combine the expertise built up since 2006 with advanced security solutions.
Professional installation and maintenance services
Beyond the products, one of the central pillars of what Westpoint offers is the quality of the professional services we provide. That covers both the installation and commissioning of the systems and their ongoing maintenance and support.
We have a team of highly trained engineers and technicians with long experience in security projects. But we do not limit ourselves to purely technical execution; we understand the importance of independent consultancy and advice in making sure our clients get the solution they actually need.
When it comes to putting a system in place, we carry out a thorough analysis of the client's environment and requirements, sizing every solution properly. We take the trouble to explain to the end user what the system can do and how it is operated, to guarantee it is used correctly. And once commissioning is complete, we set up tailored support and maintenance plans, monitoring performance proactively and introducing improvements continuously.
With specialists dedicated to each technology and supplier, we can guarantee a service of the highest standard on both global enterprise solutions and small niche brands. Official certification with multiple manufacturers and our in-house training programme make sure every engineer and technician is fully up to date.
With the years we have spent installing in Spain, we are in a position to carry out projects of any size and complexity. From small and medium-sized firms through to deployments of thousands of cameras and biometric readers in large multinationals.
The main professional services provided by Westpoint include:
· Expert advice on selecting technology
· Survey and analysis of requirements
· Architecture design and sizing
· Integration with legacy systems
· Installation from start to finish
· Configuration and commissioning
· Training for end users
· Detailed documentation and manuals
· Proactive remote monitoring
· Preventive maintenance
· Planned upgrades and migrations
· 24×7 technical support
· Extended warranty
· Performance assessment
· Status reports and recommendations
With this complete range of first-rate professional services, we make sure the systems work properly at all times, getting the most out of the client's investment in security. And building long-term relationships based on trust and peace of mind.
Electronic security solutions
One of the things that sets Westpoint apart is that we are able to supply and integrate a wide range of electronic security solutions, to protect any organisation's premises completely. That matters, because perimeter protection, access control and video surveillance have to work as one coordinated whole.
Our security specialists first survey each location, finding the vulnerabilities. We then design a tailored solution that brings together various technologies to cover every possible weak point. Finally, we carry out the work tidily, making sure the quality of every installation.
The main electronic security solutions supplied and integrated by Westpoint include:
· CCTV: video surveillance cameras of any type (IP, thermal, multi-dome, vandal-resistant and so on) with digital image recording.
· Access control: biometric readers, proximity cards, turnstiles, gates, centralised management.
· Perimeter detection: infrared beam barriers, seismic sensors, glass-break sensors and so on.
· Volumetric detection: radar movement detectors, dual technology, anti-masking.
· Automation: integration of subsystems into a central management platform.
· Intercom: door entry systems, video intercoms.
· Fire protection: smoke and heat detectors, sprinklers, signage.
· Power: uninterruptible power supplies, generator sets.
· Structured cabling: communications backbone, rack and patch panels.
· Networks: networking of security equipment on redundant LAN/WAN.
· Servers and storage: CCTV recorders, RAID storage for images.
With this ability to supply and integrate multiple technologies under one solution, at Westpoint we can meet any electronic security requirement for corporate, industrial, retail, banking and other applications. And our service does not end at handover; it includes ongoing monitoring and support to guarantee the system runs properly over time.
major manufacturers
We work day to day with the sector's reference manufacturers, and we know their product from having installed and maintained it, not from a brochure. We are not a partner or an authorised channel for any of them: that leaves us free to choose on the basis of what has to be solved.
These strategic relationships let us complement our experience in the local market with the best and most innovative solutions available internationally. Some of our main manufacturers include:
· the manufacturer Communications: network cameras and video encoders.
With the backing of these major companies, at Westpoint we have the confidence of always being ahead technologically and of being able to meet any requirement, even on the most demanding and largest-scale projects. And our close relationship with these brands guarantees local stock availability and direct factory support whatever comes up.
Industries and markets served
The experience built up since 2006, together with our wide range of solutions and manufacturers, lets us meet electronic security needs across the most varied sectors. The main markets we specialise in include:
· Companies and critical infrastructure: corporate CCTV, access control, intruder detection and automation for office buildings, data centres and industrial plants.
· Retail: IP video surveillance, video analytics, intruder detection and anti-theft for retail chains and large stores.
· Banking: alarm systems, access control and high-security CCTV for branches, cash machines and vaults.
· Education: pedestrian and vehicle access control, emergencies, CCTV and fire protection for places of study.
· Hospitality: electronic keys and lift control for hotels; CCTV and detection for casinos.
· Healthcare: temperature control, CCTV, fire protection, refrigeration for hospitals and laboratories.
· Transport: on-board CCTV, video analytics, vehicle Wi-Fi, for trains, airports and vehicles.
· Industry: gas and smoke detection, vehicle access control, perimeter protection for production plants.
· Sport: facial recognition, ticketing control, HVAC and evacuation systems for stadiums and arenas.
· Critical infrastructure: IP CCTV, intruder detection, firewalls, access control for power plants, telecommunications, water reserves and so on.
· Residential: alarms, smart locks, video door entry, home automation for gated communities, private estates and large property developments.
For corporate clients and for the public sector alike, we have the experience and the expertise to meet the high security requirements of any field, integrating solutions from multiple suppliers into one unified, redundant, highly available platform.
And our service does not end at implementation; it includes ongoing support and maintenance plans, guaranteeing the systems run properly over time.
A first-rate team
Behind every successful security project there is a team of the highest standard. At Westpoint we have one of the most talented groups of engineers and technicians in the sector, with a long track record in electronic security solutions and certifications in the main technologies on the market.
As well as their solid academic grounding in electronics or computing, our specialists receive regular training from the manufacturers, letting them stay up to date with the latest releases and recommended practice.
Westpoint's multidisciplinary team includes roles such as:
· Project engineers: responsible for surveying requirements, designing the solution and managing the implementation.
· Product engineers: complete command of technologies such as CCTV, biometrics, networks and so on.
· Integration engineers: specialists in making solutions from multiple suppliers compatible and getting them to work together.
· Commissioning engineers: focused on installation, configuration and testing.
· Service technicians: for preventive maintenance, upgrades and 24×7 support.
· Monitoring specialists: remote operation of systems and handling of alarms.
· Reporting analysts: producing management reports and recommendations.
The high standards our team works to have been proven in the successful delivery of the most demanding projects. And their commitment to the client's success shows in the quality both of the solutions provided and of the support given.
For their talent and their dedication, our people are one of our main assets and a key part of what we bring to the reference manufacturers.
Being part of global solutions
For any global security company looking to expand into Spain, Westpoint is the ideal local partner: experienced, certified, backed by the main brands, and with a deep knowledge of the market.
We can be your eyes, ears and hands on the ground, representing your worldwide service standards exactly. And for any local integrator or client, we are your route to the most innovative global solutions, with the continuing after-sales support they deserve.
With a proven history of successfully delivered projects, and the backing of our solid manufacturers, we are ready to become an integral part of the global machinery of any international supplier.
Whether through a formal exclusive representation agreement or by collaborating on specific large projects, our flexibility lets us adapt to whichever working model best fits each company's needs.
We can take on roles as varied as local distribution, pre-sales and client demonstrations, installation from start to finish, integration with existing systems, 24×7 technical support, logistics and local stock of equipment and spares.
In short, we are not simply an installer; we position ourselves as strategic business partners, taking on all those specialist tasks that let a global company scale up quickly in Spain, cutting costs and risks and drawing on our knowledge of the market.
Highly qualified engineers and technicians
We put the best team at your disposal to guarantee you the best results.
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WestPoint designs, installs and maintains. Tell us what has to be covered and to what deadlines.