Questions · Video software
What happens if I stop paying for the software maintenance?
With a perpetual licence, the system keeps working and recording: what you lose is the right to new versions and the manufacturer's support. With a subscription, what you lose is the right to use it, and there it does stop — each manufacturer defines what happens and for how long you can still get at what was recorded.
The problem with letting maintenance lapse on a perpetual system does not appear in the first year, it appears in the third. Without updates the security patches do not arrive, and the system stays anchored to a version that gradually stops accepting the new cameras you buy and the new operating systems on the workstations. The day you have to extend it, catching up costs more than the years you did not pay.
On top of that, many manufacturers have a rule for coming back: rejoining maintenance after dropping it means paying the intervening years or buying again. It is worth asking before signing, because it is one of those conditions you only find out about when you already need it.
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A written answer is enough to decide whether it interests you. To know whether it works at your site you have to see it on a real scene, with the image as it is and, on top of it, what the system understands from it. That is on the IRIS Neural website, which is the group's product.