Questions · Video software
Does the video software have to be updated?
Yes, and above all for security: a video system is a server with cameras hanging off it, and both the software and the camera firmware get vulnerability patches that an out-of-date device does not have. A camera estate that is never updated is one of the best-known ways into a company network.
What you must not do is update at random. A video system has versions that have to match each other —servers, workstations, integration modules, sometimes the cameras themselves—, and there is an order for updating that, if you skip it, leaves pieces unable to talk to each other. On top of that, in installations with several sites the update has its own sequence, and skipping it leaves the control centre unable to see some sites for a while.
The sensible routine is: read the release notes, check that the integrations and the camera models in use are still supported, test on one machine or at a small site, keep a copy of the configuration and a way back, and do it in an agreed window. Major versions are worth letting mature; security patches are not.
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A written answer is enough to decide whether it interests you. To know whether it works at your site you have to see it on a real scene, with the image as it is and, on top of it, what the system understands from it. That is on the IRIS Neural website, which is the group's product.